Heat Pump Repair in Nova Scotia
When your heat pump stops heating or cooling, you don’t need a sales pitch; you need someone who can diagnose the problem and fix it. Mada Construction provides professional heat pump repair across Nova Scotia, including systems we didn’t install. We explain the issue, provide a clear quote before any work begins, and complete reliable repairs to restore your comfort.

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Heat Pump Repair in Nova Scotia: What You Need to Know
A malfunctioning heat pump can affect your home’s comfort, energy efficiency, and indoor air quality. Understanding the repair process, typical costs, and when to repair or replace your system helps you make informed decisions. Here’s what homeowners in Nova Scotia should know before booking a heat pump repair service.
- Heat pump repair involves diagnosing and fixing issues such as no heating or cooling, poor performance, unusual noises, ice build-up, water leaks, and electrical faults.
- Certified technicians required: In Nova Scotia, refrigerant and electrical repairs must be completed by a certified refrigeration and air conditioning mechanic or a supervised apprentice.
- Typical repair costs: Most repairs range from $200–$700, including parts and labour. Repairs involving fan motors or control boards typically cost $450–$900.
- Upfront diagnostic fee: We provide a clear diagnostic quote before dispatching a technician, so there are no surprise charges.
- Fast response times: Same-day service is often available in the Halifax Regional Municipality (HRM), and no-heat emergencies are prioritized across Nova Scotia.
- Repair vs. replacement: Heat pumps under 10 years old with a single failed component are usually worth repairing. Systems 12–15 years old or those with a failed compressor are often better candidates for replacement.
How a Mada Repair Visit Works
Five steps, no surprises. You’ll know the cost before the work starts and what was done before we leave.
1
Tell us what it's doing
Call or book online and describe when the symptom when it started, what it sounds like, whether it's constant or intermittent, and whether anything changed just before. The more specific you are, the more likely we are to arrive with the right part already on the van.
2
Diagnosis on site
A certified refrigeration and A/C mechanic tests the system properly for electrical, refrigerant pressures, airflow, controls, and defrost operation. We find the actual fault rather than replacing the most expensive part and hoping.
3
You get the quote first
We explain what's wrong in plain language, what it costs to fix, and honestly whether it's worth fixing given the age of the system. If replacement makes better financial sense, we'll say so and show you the numbers both ways.
4
The repair
Most common repairs are completed in the same visit. If a part has to be ordered, you'll get a firm date rather than a vague promise, and we'll tell you how to run the system safely in the meantime if that's possible.
5
Test, verify and explain
We run the system under real operating conditions, confirm it's performing to spec, and walk you through what failed and why. If something else is heading toward failure, you'll hear about it now rather than on the next emergency call.
Why Nova Scotia Homeowners Call Mada
There’s no shortage of companies who will come and look at your heat pump. Here’s what’s actually different about how we do it.
Certified, Not Just Insured
Refrigeration and air conditioning mechanic is a compulsory certified trade in Nova Scotia. Our technicians hold that certification, and you're welcome to ask to see it. Plenty of people working on heat pumps in this province can't produce it.
Published Repair Pricing
We put our typical repair costs on this page. Almost no competitor in Nova Scotia does. You should know roughly what you're facing before you call, not after the technician is standing in your hallway.
No-Heat Calls Come First
A house with no heat in a Nova Scotia January isn't a routine booking. We prioritise no-heat calls ahead of scheduled work, and we tell you a real arrival window rather than a whole day.
Quoted Before We Work
You approve the repair cost before anything is touched. If you decline, you've paid the diagnostic and nothing more, and you'll still get a written explanation of what's wrong to take elsewhere.
Get Your Heat Pump Working Again
Tell us what it’s doing and we’ll get a certified technician out to diagnose it. You’ll get a clear explanation of the fault and a firm price before any work starts.
Complete Solution Under One Roof
Warranty and Workmanship Guarantee
1
10-Year Protected Parts Warranty
Qualifying systems include a 10-year manufacturer’s parts warranty. We register your equipment at installation, ensuring your warranty is activated and your coverage is ready when you need it.
2
Workmanship Guarantee
We stand behind every installation we complete. If an issue is related to our workmanship, our team will return promptly to inspect it and make the necessary corrections at no additional cost.
3
Schedule Your Installation
Every project is completed with full liability insurance, WCB coverage, and required permits where applicable. Our installations follow applicable codes and manufacturer specifications from start to finish.
What Nova Scotia Homeowners Are Saying
Posted on Google Crystal BelvalTrustindex verifies that the original source of the review is Google. The installers were very professional and answered any and all my questions.Posted on Google Gloria StewartTrustindex verifies that the original source of the review is Google. We has our ducted heat pump installed today. We were very pleased with the 2 gentlemen that were here to do the work. The system seems very easy to use. I enjoyed the cool air right away. Ocar is a very nice professional man to deal with. Thank you very much.Posted on Google Jenna PurdyTrustindex verifies that the original source of the review is Google. Amazing service from a to z I couldn’t be happier with my heat pump set up thank you Oscar highly recommendedPosted on Google JORDAN MICHAELTrustindex verifies that the original source of the review is Google. Awesome company walked me through everything step by step very professional company and A1 service I highly recommendPosted on Google mkubilay gönülTrustindex verifies that the original source of the review is Google. Oscar Al-Kaby of construction Mada, followed up on my application at every stage and completed installation team did the work successfully and on time. I am very satisfied with their service, thank you.Posted on Google Need AmilliTrustindex verifies that the original source of the review is Google. I gave Oscar the benefit of the doubt because I’ve known him since I was younger, but Mada Construction completely messed up my HVAC system. The work was unprofessional and unacceptable. I’ve seen other negative reviews before and now understand why. Also they bot reviews which is pathetic. Do not recommend.Posted on Google Umi NurTrustindex verifies that the original source of the review is Google. Had a great experience with Mada Construction for air duct cleaning. The team was professional, on time, and explained everything clearly before starting. They were very thorough with the cleaning and left the place spotless afterward. I noticed the air in the house felt fresher almost immediately. Customer service was excellent from start to finish and the pricing was fair with no surprises. Definitely recommend them to anyone looking for reliable and honest service.
Mada Construction
Heat Pump Repair FAQs — Nova Scotia
Why is my heat pump not working?
The most common causes are a tripped breaker, a thermostat left in the wrong mode, a badly clogged filter, an outdoor unit blocked by snow or debris, low refrigerant charge, a failed capacitor or contactor, or a defrost control fault. The first four you can safely check yourself; see the six checks above. The rest require a certified refrigeration and air conditioning mechanic, because refrigerant and electrical work on a heat pump is regulated in Nova Scotia.
How much does heat pump repair cost in Nova Scotia?
Most common repairs fall between $200 and $700 including parts and labour. Capacitor, contactor and sensor replacements sit at the lower end, while fan motors and control boards typically range from $450 to $900 depending on brand and part availability. Refrigerant leak repairs are quoted after diagnosis, because cost depends entirely on where the leak is. A diagnostic fee applies and is quoted before we dispatch.
Do you offer emergency heat pump repair in Nova Scotia?
Yes. We prioritise no-heat calls across Nova Scotia and offer same-day and emergency heat pump repair. Call (902) 691-6232. If you smell burning, see smoke or sparking, or hear electrical arcing, shut the system off at the breaker before calling.
Is it normal for my heat pump to be covered in ice in winter?
A light layer of frost on the outdoor coil is normal in Nova Scotia winters, and the defrost cycle clears it automatically every 30 to 90 minutes as needed. What isn't normal is a solid block of ice encasing the coil or fan, ice that never clears across a full day, or ice building up on top of the unit from a roof drip. Those indicate a defrost fault, a drainage problem, or low refrigerant charge, and need a certified technician. Never chip ice off with a tool; coil fins damage easily.
Why is my heat pump blowing cold air in winter?
If it lasts a few minutes and then normal heating resumes, that's the defrost cycle and it's completely normal. If cool air persists for more than about fifteen minutes, the likely causes are low refrigerant charge, a reversing valve fault, or the thermostat being set to cooling mode. Check the thermostat mode first, then book a diagnosis if it continues.
Ready for a Warmer, Lower-Cost Winter?
Book your free heat pump assessment today. We’ll walk your Nova Scotia home, explain your rebate eligibility, and give you a clear, no-pressure quote.
📞 (902) 691-6232
We’ll respond within one business day.







